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Frequently Asked Questions

 

What is the best way to get started using QuadriSpace?

QuadriSpace provides numerous tutorial videos. Each video covers a specific topic such as "Creating illustrations" or "Creating an exploded view". The videos allow you to quickly learn how to use the product for your needs.

 

In addition, complete reference help is available with the product and online at the following links:

I have purchased a network license version of QuadriSpace products. How do I install?

 

Instructions for installation are available from the online help here.

 

When I open a 3D PDF file, I am unable to activate the interactive 3D views?

Adobe Reader 7.0 or greater is required to view interactive 3D documents. You can download the latest Reader from:

 

If this does not help, please contact Adobe Reader support directly.

 

When I open a 3D PDF file, gray blocks are displayed where the interactive 3D view should be?

This may indicate that Adobe Reader is set up with the incorrect renderer for your computer. To change this, open Adobe Reader and choose try setting the 3D preferences. To open the Reader preferences, use the menu “Edit…Preferences…” from Reader. Choose “3D” and try various settings for the “Preferred Renderer”.

 

Another requirement for the Adobe Reader is DirectX from Microsoft. You may want to make sure that the latest DirectX version is installed. You can download and install these from Microsoft.

 

If this does not help, please contact Adobe Reader support directly.

 

 

 

 

 

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QuadriSpace Corporation - 705 North Greenville Ave Suite 800 - Allen, TX 75002

Phone: 972.359.6700  -  Fax: 972.359.7003  -  Email: info@quadrispace.com

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